Travel Stories

Leisure Consultant Job Opportunity

Leisure Consultant Job Opportunity

McTavish Travel has an opportunity for a customer focused Leisure Travel Professional to join our team. Minimum 5 years’ experience selling upmarket cruise, package holiday and FIT products is required. TICO certified. Knowledge of Amadeus is an asset. Varying shifts Mon – Sat. Resumes to careers@mctavish.com

Job Description

Overview

We are seeking a well-travelled Leisure Consultant with exceptional customer service and communication skills. As one of our Leisure experts, you are responsible for recommending, reserving and managing travel arrangements for clients with a focus on exemplary service while following internal business protocols.

Desired Skills

  • Personable and communicative
  • Strong leisure travel product knowledge
  • Ability to actively listen to customers and make suitable recommendations
  • Comfortable booking, issuing, and exchanging airline tickets
  • Interest in continuous learning incl travel technologies, product and trends
  • Comfortable navigating social media
  • Attention to detail, organized and responsive
  • Team oriented
  • TICO certified
  • Knowledge of Amadeus, Sirev and Clientbase is an asset

Responsibilities

  • Connect with potential clients to assess their desired travel experience
  • Research appropriate product and provide suitable options and recommendations, complete with pricing, itinerary details and travel documentation/health requirements
  • Offer and assist with selecting travel insurance
  • Organize, reserve and manage all aspects of the clients journey through their return
  • Follow up with clients post travel to ensure satisfaction
  • Remain current on all enhanced product offerings through our preferred supplier network that add value to the customer and agency
  • Attend product training off-site as required
  • Maintain client data in our secure CRM
  • Foster positive relationships with our suppliers
  • Able to work within rotating shifts Mondays - Saturdays

If interested in joining our award winning team, please send your resume to careers@mctavish.com

Any Questions?

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