What our clients are saying

It is reassuring and a comfort to know that Cathy’s dependable, reliable service gets our team to where they need to be.

Cathy always goes above and beyond for each and everyone, no matter what the challenge, or how many inquiries or changes. 

A big thank you to Cathy for all of her diligent, prompt, and amazing work she does for all of us here at T-G.

PS Amanda and Deanna have been superstars the past number of weeks (they always are, but given all the activity going on, I am grateful to both of them for their help, as is the entire team)

Dawn books quite a bit of our travel and is doing an AMAZING job. I have done a significant amount of travel over the years and I wanted to let you know that Dawn has been absolutely amazing to work with. She is prompt, accurate (in a business where 95% is not good enough :), friendly, professional. She continually goes above and beyond. She is hands down the best travel agent that I have had the pleasure to work with. Just wanted to pass that along.

I just wanted to give you a heads up that Amanda helped me out immensely yesterday with travel challenges – beyond my expectations.

Hi, I just wanted to let you know the great service we had with McTavish Travel. We worked with Carolyn to book our trip to Australia. She took care of our visa's and flights. Our son lost his passport in Australia, we called Carolyn to find out what we could do about our flights to come back. Carolyn worked with us in cancelling and re-booking some flights. Even with the time change, we couldn't always get a hold of Carolyn. Carolyn gave us an email address to contact her after hours which we were very thankful for. Thanks again for the great service Carolyn. We will be using McTavish Travel again.

My company had me contact Dawn to make my travel arrangements from Charlotte. Her service was impeccable. She responded lightning fast with my choice of flights, was very knowledgeable and had a fabulous personality. Not only is (Company Name) a great company to work for but they choose great companies to work with as well! Thank you Dawn!

Amanda, You went over and beyond helping. Thank you for your excellent service. Appreciate you :-)

Your assistance is really appreciated. When you are staring at an AIR CANADA AND UNITED customer service line of over 250 persons deep you learn to very much appreciate your travel agents.


  • 2015 Air Canada Circle of Excellence
  • 2014 Air Canada Circle of Excellence
  • 2013 Air Canada Circle of Excellence
  • 2012 Air Canada Circle of Excellence
  • 2011 "Canadian Travel Agency of the Year"
  • 2011 "Leading Travel Agency" World Travel Awards
  • 2008 "Leading Business Travel Agency" World Travel Awards
  • 2007 "Leading Business Travel Agency" World Travel Awards
  • 2010 - 2017 Diamond/Platinum Award, "Best Travel Agency Oakville"
  • 2018 Oakville’s Platinum Award Winning Cruise Agency
  • 2023 Diamond Award, “Best Travel Agency Oakville”

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